Effective Date: June 2026
This Privacy Policy explains howLUNARVE collects, uses, stores, and protects your personal information when you visit and purchase products from our official Shopify store. This policy applies to all users, visitors, and customers of our website.
Information We Collect
We only collect necessary personal information to complete your order and provide better customer service, including but not limited to: your full name, shipping address, billing address, email address, contact phone number, order history, payment confirmation information, and website browsing behavior data.
How We Use Your Information
All collected personal data will only be used for the following purposes: processing and delivering your orders, sending order updates, shipping notifications, and after-sales service reminders, answering your customer service inquiries, optimizing our product selection and website user experience, and sending promotional emails (only with your consent). We will never sell, rent, or trade your personal information to any third-party commercial organizations for unauthorized purposes.
Data Protection & Security
We adopt industry-standard encryption technology and secure server systems to protect your personal and payment information from unauthorized access, disclosure, alteration, or loss. Your payment information is processed securely by Shopify’s official payment system, and we do not store your complete credit card or payment password information.
Cookie Policy
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can adjust your browser settings to refuse cookies at any time, but this may affect your normal shopping experience on our store.
Your Rights
You have the right to view, modify, and request the deletion of your personal data stored on our website. If you have any questions about our privacy protection rules, please contact us via our official email.